Testimonials to be very proud of from Clients

A collection of video testimonials, written case studies and recommendations from our many years delivering telemarketing training.

“Breath of Fresh air!”


We’ve had positive feedback from our PowerUp Sessions that have led to team days. There have been individuals that have skipped the PowerUp straight to the 12 step programme based on the wonderful comments from clients. No two people are the same and we pride ourselves in focusing on the top priorities whilst never brushing over other areas. Our clients outcomes are of utmost importance and we love watching the full transformation. There are many more kind words captured on our LinkedIn profile 

Testimonial from Iain Swanston, B2B Sales Consulting | Sales Trainer | Sales Coach at Klozers 

This has to be by far the best way to win a campaign, through a trusted person who recommends you and you get the gig without a call. Absolutely loved working with Iain over an eight week period for one of his clients. Here’s what he had to say in this video testimonial.

Testimonial from Hugh Sutherland of Document Network Services Ltd 

As Hugh mentions in his video testimonial, Wendy knew a member of his team through BNI Parkside chapter. Working with the team here has led to significant changes that have led to targets being met and Hugh is still working with Wendy to ensure an ongoing support system is in place. Regular listening back to calls has also had a significant impact on what the team say and they’re enjoying the resulting conversations.

Proof that ladies that lunch at networking events is worth the cake. One lady spoke to me and passed my details onto her friend because she knew her husband needed help. Enter Steve Fletcher who needed help identifying who he could offer his services to. Over the course of a few months we worked together to hone his offering, ensure he was working on profitable projects with his ideal clients whilst building a valuable network of reliable and trusted colleagues in his field.

Prior to setting up WAG Associates, Wendy worked for a number of years in telecommunications. Ian Woodhead was her Director and whom she reported to. Starting as a part time appointment setter, Wendy showed she was capable in growing the department and recruited up to six staff, onboarding and training them up to become a highly successful team. Thank you Ian for seeing the possibilities and supporting her in making it happen. 

Market Research & Appointment Setting Company

“Wendy has worked in conjunction with my business on numerous occasions. I am always delighted with her integrity, knowledge and ability. I would not hesitate to recommend her as a valued asset to any business. Her wealth of experience and knowledge is second to none.”

Top qualities: Great Results, Expert, High Integrity.

Voice & Data Provider

“Wendy always has a smile on her face and is happy to get stuck in to any task she is presented with. Wendy was a great help to us when we kick started a new internal project, it has since gone from strength to strength, which is evidence of the fact we started on a good foundation.

Top qualities: Expert, Good Value, On Time.

Recruitment Agency

“Wendy is an enthusiastic, energetic person totally focused on the job in hand, enabling her to build those all important long lasting relationships which every company needs. She is meticulous in her planning and organisational skills.”

Top qualities: Personable, Expert, Creative

Financial Services Industry

WAG are professional, friendly and always willing to go the extra mile. The WAG team are enthusiastic and have a strong work ethic. I would recommend them wholeheartedly.

Top qualities: Great Results, Personable, Good Value

Online Booking System Provider

“Great job on the research, on time, to budget and with great data,  can’t wait to see lots more appointments – when the next phase of software is ready.”

Top qualities: Expert, Personable, Great Results

PR & Marketing Consultancy

WAG are a highly motivated, energetic achievers, results driven team whilst maintaining a realistic control over Clients budgets. WAG has a keen eye for detail and a wealth of IT knowledge. The WAG team are friendly and easy to work with and also have a wicked sense of humour. Anyone choosing to work with Wendy and WAG will not regret their choice.”

Top qualities: Personable, Expert, Creative

Facilities Management Group

We were recommended WAG by a company who had worked with them and praised their approach to growing their client base. We had a selective target market and no data lists ready. WAG took our brief and built a list from our new client wish list and has continued to add value to our overall marketing activities as well as delivering good quality, qualified new appointments. WAG knows how to penetrate target markets and open doors into new business. They are now part of our on-going development and part of the team.

Top qualities: Expert, Personable, Great Results

Franking Machine Supplier

We have spent monies on telemarketing companies before which has ultimately cost us loads and brought us very little-hence i’m very sceptical. Using WAG in the last 3 months has helped us find new customers and is now starting to pay for itself after the initial outlay, which means we will be able to increase turnover and ultmately profit. Wendy’s very personable to deal with, as are her girls, so it works well for us, very pleased so far. Long may it continue!!

Top qualities: Great Results, Personable, Good Value

Hospitality Company

I am currently working with Wendy on a telephone sales/client building project. When I first made the approach to WAG associates I only had a vague idea how to pursue my goal and was also new to social media networking. Wendy has always had the time to be there on hand to guide me through processes, making suggestions, and generally being very helpful. Always very professional, knowledgeable about her business and I have no hesitation giving Wendy the recommendation she fully deserves.Great service ! Thanks

Top qualities: Personable, Expert, Creative

Reprographics Manufacturer & Supply Company

I don’t think Wendy ever stops smiling! Always a pleasure to work with, professional, knowledgeable and approaches her work with an abundance of common sense. Wendy has provided bespoke training to our franchisees to improve their activity in sales and marketing, particularly telesales. The results are fantastic and are making a real difference to the business. I would not hesitate in recommending Wendy to any business seeking to improve their sales capabilities which will ultimately deliver growth.

Top qualities: Personable, Expert, On Time

IT Solutions

Knowing Wendy’s amazing reputation for her telesales skills, I asked her for some training on the subject as this was something I wanted to be able to do but was clearly avoiding at all costs! In just one morning I was making calls and had a structure to follow, learned how to listen more (!) and be creative with the conversation. Thanks so much Wendy, I feel much better about it!

Top qualities: Personable, Expert, Creative

Private Game Farm

“I have employed Wendy for nearly 6 years and she always brings more to the table than I have asked for! I am always able to give Wendy many various tasks and know that she will deal with them efficiently. Wendy handles aspects of my finance and treats my money like her own and often makes me savings with her attitude to going the extra distance. I would recommend Wendy so long as I can keep her too!”

Top qualities: Great Results, High Integrity, Creative.

Visualisation Studio

“WAG is a great asset to your business and having worked with Wendy on a number of projects I would highly recommend her services as she provides excellent results. A pleasure to work with, highly motivational and a great addition to the team.”

Top qualities: Great Results, Personable, Expert

Testimonial from Jane Pallister Booomm - Telemarketing Training
Testimonial from Martin Rafe - Telemarketing Training
Testimonial from Steve Hames PowerUp session
Testimonial Joan Strachan - PowerUp Session