5 Common Mistakes to Avoid as a Telemarketer

5 Common Mistakes to Avoid as a Telemarketer

This blog post is brought to you in collaboration with: Student Accommodation Leicester providers: Brink Riley Written by the team at SEO Agency Leicester: Axies Digital   Training good telemarketers is our specialist role. When it comes down to common mistakes...
5 Great Ways To Build Rapport With Customers

5 Great Ways To Build Rapport With Customers

This blog post is brought to you in collaboration with: HR Consultants Birmingham: Nectar HR Student Lettings Leicester: Live Students At WAG, we know the fundamental aspect of creating lasting relationships over the phone is to build rapport with your customers. ...
Customer Experience Management for Start Ups

Customer Experience Management for Start Ups

Wendy Harris of WAG Associates recently had a conversation with Czarina of Imtiaz Consultancy about customer experience management for start-ups.   Imtiaz Consultancy are a people business working with companies to deliver exceptional customer experiences. By...