by Meghan | Jan 20, 2021 | Articles
Why making a connection during conversations can create instantly loyal customers Connect to people on the phone. It comes as little surprise to any of us that when you have a clear passion for what you do that energy is translated into the contact and...
by Meghan | Jan 4, 2021 | Articles
How do you create a natural conversation during online meetings or phone calls? How many of you can relate to this statement: “Since meeting online I have found it much harder to have a conversation that flows with someone else and often impossible to to...
by Meghan | Dec 9, 2020 | Articles
Buckso Dhillon-Wooley A much-loved actress says we’re all worrying too much about what others think of us, and it’s keeping us from achieving our greatness. Buckso Dhillon-Wooley suggests the only voice we should be listening to, is the one of our higher self. After...
by Meghan | Dec 9, 2020 | Articles
The 10 Commandments of Open Questioning One of the lasting skills I was taught as a 17 year old recruit in my first corporate role was to list all the words that would start an open questioning sentence. It’s the most useful and referred to exercise I can recall...
by Meghan | Nov 25, 2020 | Articles
MY 1ST DISC PROFILE WAS DONE OVER 30 YEARS AGO WHILST TELESALES ACCOUNT MANAGER BACK WHEN YOU HAD A PAPER TEST AND HAD TO WAIT WEEKS FOR THE RESULTS. I was part of a large team, all ladies which I don’t think was coincidence, who were all excited to take the test....
by Meghan | Nov 25, 2020 | Articles
There’s one big observation in this strange year of 2020 that stands out for us as a telemarketing industry. It may seem obvious what I am about to say, but it’s not the observation, please bear with me. The figures for zoom users has grown exponentially....
Recent Comments