What’s your missing link to being Nimble with your customer sales journey?

by Meghan | Jan 12, 2022 | Articles

Using a CRM system to record your customer conversations Keeping stuff in your head is all well and good but can be tricky even for one goal, let alone when you try juggling several goals at once. To be Nimble with your customer sales journey is important, and having...

No more skimming over the cracks when you start business conversations

by Meghan | Dec 8, 2021 | Articles

One thing the last couple of years has taught me is that it can take that long to seriously work on and build the ideal brand identity all that goes along with it. Working on how to start business conversations with the right people should always be your starting...

Making the right first impression by reading inspirational marketing books

by Meghan | Oct 27, 2021 | Articles

If you’re anything like me, you’re always on the lookout for inspiring books. I want to share how I’ve been influenced by reading inspirational marketing books recommended to me. The focus is on making the right first impression, every time. My bookshelf started out...

How to show creative resilience and success: Award-winning business gets A-List mentor support

by Meghan | Sep 27, 2021 | Articles

When faced with an opportunity to win a mentor session with Steven Bartlett or Dominic Cools-Lartigue, small business owner Wendy Harris jumped at the chance. Wendy runs WAG Associates, based in Yoxall, and is affectionately nicknamed the ‘Conversation Queen’. ...

How to get your customer service right in a start-up business

by Meghan | Aug 31, 2021 | Articles

Customer service for start-ups – how do you get it right? Ask yourself the question: Why should you focus on customer service? Answer: It’s about the people, they are the heart of your business. Without happy customers, you won’t last long. So, let’s take a look at...

5 Common Mistakes to Avoid as a Telemarketer

by Meghan | Jul 28, 2021 | Articles

This blog post is brought to you in collaboration with: Student Accommodation Leicester providers: Brink Riley Written by the team at SEO Agency Leicester: Axies Digital Training good telemarketers is our specialist role. When it comes down to common mistakes...