Blog Posts
Tips and Stories from WAG Associates
We love to share advice and stories about customers that we have helped in the past. As we are experts at using the phone to make more sales, here is a platform for us to share our experiences in the telemarketing, telesales and communication industries. Read on for a taster in our knowledge, and for an extensive look into how we can help your company, buy our Training Handbook “Making Conversations Count – How to sell over the phone” by clicking here.
How to get your customer service right in a start-up business
Customer service for start-ups – how do you get it right? Ask yourself the...
5 Common Mistakes to Avoid as a Telemarketer
This blog post is brought to you in collaboration with: Student Accommodation...
How do you start conversations with your dream customers, how do you make them count?
This blog post is brought to you by Lucy of 76 Media. How do you make your...
5 Great Ways To Build Rapport With Customers
This blog post is brought to you in collaboration with: HR Consultants...
Customer Experience Management for Start Ups
Wendy Harris of WAG Associates recently had a conversation with Czarina of...
Feature Blog: Three DIY disasters that’ll make you think twice before doing it yourself
Wendy Harris of WAG Associates was asked to take part in this feature blog...
What Conversations Are Your Pictures Having?
This blog post is brought to you by guest author Chris Perfect, of The Perfect...
Making Conversations Count – From the 90s Onwards
This blog post is brought to you by guest author Clive Astin, of Middle8...
How do your clients find you?
And by this I am not talking about Google, SEO, websites or social media!...
6 Telemarketing Myths Debunked
This blog post is brought to you in collaboration with: Estate Agents...
How will you reward your success? Celebrate small wins
Whether you're building a business or a career, there's something I would ask...
Can you still use B2B third-party data with confidence?
This blog post is brought to you by guest author Victoria Damerell, of Market...
The world of networking has changed, but is it any less nerve-wracking?
18 months ago, WAG wrote a guest article for AXA Insurance titled “How to take...
Follow up with clients to get more sales. Recording Intelligent Information
Follow up with prospective clients, don’t miss your sales opportunity! ...
Make Time to Pick up the Phone to Call Potential New Prospects
Being organised & setting small tasks helps to reach your goals ...
The Art of Empathy in Listening
Why making a connection during conversations can create instantly loyal...
Active listening skills are vital in the world of virtual meetings
How do you create a natural conversation during online meetings or phone...
Veteran Corrie and Emmerdale actress: “We don’t have time to waste on things that don’t bring us joy”. Is this the inspirational quote we all needed ready for 2021?
Buckso Dhillon-Wooley A much-loved actress says we’re all worrying too much...
Top 10 Commandments of Open Questioning – How to find & speak to the right people
The 10 Commandments of Open Questioning One of the lasting skills I was taught...
What did my DISC Profile say about me 30 years ago? Telesales Account Manager turns Entrepreneur
MY 1ST DISC PROFILE WAS DONE OVER 30 YEARS AGO WHILST TELESALES ACCOUNT...