Blog Posts
Tips, Advice and Stories from Wendy Harris
We love to share advice and stories about customers that we have helped in the past. As we are experts at using the phone to make more sales, here is a platform for us to share our experiences in the telemarketing, telesales and communication industries. Read on for a taster in our knowledge, and for an extensive look into how we can help your company, buy our Training Handbook “Making Conversations Count – How to sell over the phone”.
Much more daily content is published in shorter form over on Wendy’s LinkedIn profile
We have moved
We have moved! New address details below. WAG Associates is now rebranded...
How are you at working on your business or in it?
What does working on your business or in it mean? When was the last time you...
Take the Lead Part 5 – Do you hear yourself?
Take the Lead in Conversation Part 5 Hear Yourself Hello...is this your wake...
Take the Lead Part 3 – Do you have conversational growing pains?
Take the Lead in Conversation Part 3 Hello...is this your wake up call?!...
Take the Lead Part 4 – Effective Introductions
Take the Lead in Conversation Part 4 Effective Introductions Hello...how do...
Take the Lead Part 2 – What is the 4R Formula?
Take the Lead in Conversation Part 2 Hello again! Welcome back to Take the...
Take the Lead Part 1 – Who are you, Wendy?
Take the Lead in Conversation Part 1 First things first. Hello! Welcome to...
Free lead generation costs you money in the end
Free lead generation will always cost you money in the end This blog...
3 Rapport Building Questions to Help Close More Sales
This blog post is brought to you in collaboration with: DPI (UK) and SME...
Presentation skills training for a great boardroom speech
Presentation skills are vital in many business – and life – settings. Do you...
4 Easy Ways to Build Rapport with Clients
This blog post is brought to you in collaboration with: Vehicle Weight...
What’s your missing link to being Nimble with your customer sales journey?
Using a CRM system to record your customer conversations Keeping stuff in your...
Start business conversations by never skimming over the cracks
Start business conversations and never skim over the cracks again One thing...
Making the right first impression by reading inspirational marketing books
Making the right first impression is important and you can learn a lot from...
How to show creative resilience and success: Award-winning business gets A-List mentor support
When faced with an opportunity to win a mentor session with Steven Bartlett or...
How to get your customer service right in a start-up business
Customer service for start-ups – how do you get it right? Ask yourself the...
5 Common Mistakes to Avoid as a Telemarketer
This blog post is brought to you in collaboration with: Student Accommodation...
How do you start conversations with your dream customers, how do you make them count?
This blog post is brought to you by Lucy of 76 Media. How do you make your...
5 Great Ways To Build Rapport With Customers
This blog post is brought to you in collaboration with: HR Consultants...
Customer Experience Management for Start Ups
Wendy Harris of WAG Associates recently had a conversation with Czarina of...