Blog Posts
Tips, Advice and Stories from Wendy Harris
We love to share advice and stories about customers that we have helped in the past. As we are experts at using the phone to make more sales, here is a platform for us to share our experiences in the telemarketing, telesales and communication industries. Read on for a taster in our knowledge, and for an extensive look into how we can help your company, buy our Training Handbook “Making Conversations Count – How to sell over the phone”.
Much more daily content is published in shorter form over on Wendy’s LinkedIn profile
Free lead generation costs you money in the end
Free lead generation will always cost you money in the end This blog...
3 Rapport Building Questions to Help Close More Sales
This blog post is brought to you in collaboration with: DPI (UK) and SME...
Presentation skills training for a great boardroom speech
Presentation skills are vital in many business – and life – settings. Do you...
4 Easy Ways to Build Rapport with Clients
This blog post is brought to you in collaboration with: Vehicle Weight...
What’s your missing link to being Nimble with your customer sales journey?
Using a CRM system to record your customer conversations Keeping stuff in your...
Start business conversations by never skimming over the cracks
Start business conversations and never skim over the cracks again One thing...
Making the right first impression by reading inspirational marketing books
Making the right first impression is important and you can learn a lot from...
How to show creative resilience and success: Award-winning business gets A-List mentor support
When faced with an opportunity to win a mentor session with Steven Bartlett or...
How to get your customer service right in a start-up business
Customer service for start-ups – how do you get it right? Ask yourself the...
5 Common Mistakes to Avoid as a Telemarketer
This blog post is brought to you in collaboration with: Student Accommodation...
How do you start conversations with your dream customers, how do you make them count?
This blog post is brought to you by Lucy of 76 Media. How do you make your...
5 Great Ways To Build Rapport With Customers
This blog post is brought to you in collaboration with: HR Consultants...
Customer Experience Management for Start Ups
Wendy Harris of WAG Associates recently had a conversation with Czarina of...
Feature Blog: Three DIY disasters that’ll make you think twice before doing it yourself
Wendy Harris of WAG Associates was asked to take part in this feature blog...
What Conversations Are Your Pictures Having?
This blog post is brought to you by guest author Chris Perfect, of The Perfect...
Making Conversations Count – From the 90s Onwards
This blog post is brought to you by guest author Clive Astin, of Middle8...
How do your clients find you?
And by this I am not talking about Google, SEO, websites or social media!...
6 Telemarketing Myths Debunked
This blog post is brought to you in collaboration with: Estate Agents...
How will you reward your success? Celebrate small wins
Whether you're building a business or a career, there's something I would ask...
Can you still use B2B third-party data with confidence?
This blog post is brought to you by guest author Victoria Damerell, of Market...